Where parcel delivery is subject to a universal service obligation, national regulatory authorities will be required to assess where tariffs are unreasonably high. National authorities will collect information every year from parcel delivery companies. Consumers are able to consult parcel delivery prices on a dedicated webpage on the European Commission's website.
There is no cap on delivery prices, but businesses now have to disclose their prices clearly, so the consumer can easily compare options. New rules on online cross-border parcel delivery services make it easier to find the cheapest way of sending a parcel from one Member State to another. This is an obstacle for the development of cross border e-commerce. Around 62 percent of companies that wish to sell online identify high delivery costs as a problem. These rules will help ensure that online sellers treat all EU consumers equally regardless of where they choose to shop.įind out more about geoblocking by reading through the Q&A, available in the following languages:īG, CS, DA, DE, EL, EN, ES, ET, FI, FR, HR, HU, IT, LT, LV, MT, NL, PL, PT, RO, SK, SL, SV Making cross-border parcel deliveries cheaperĬross-border parcel delivery prices are on average 3 to 5 times higher than domestic delivery prices for all products. It is also introducing rules to ensure we no longer face unjustified barriers such as being re-routed back to country-specific websites, or having to pay with debit or credit cards from a certain country. The Commission has announced EU-wide rules to end online discrimination on the basis of nationality or place of residence. This creates barriers for consumers in cross-border shopping. Geoblocking prevents us buying from a website based in another EU Member State. New rules to end unjustified geoblocking in the EU
new rules to stop unjustified geo-blocking.the revised Payment Services Directive and new rules on cross-border parcel delivery services that are already in force.
The EU has made it easier and safer for European consumers to shop online no matter where they are in the EU. To reach the full potential of e-Commerce, the EU has worked on:
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